Problem State
The “system” is a workbook. Inputs arrive by email, people edit in parallel, and key fields are free-text. It works until it doesn’t—then recovery is manual and slow.
- Version sprawl (“Final_v7_REALfinal.xlsx”)
- Broken formulas and hidden dependencies across tabs
- Inconsistent fields (free-text status, dates, owners)
- No audit trail for who changed what and why
| Request ID | Owner | Status | Due | Notes |
|---|---|---|---|---|
| REQ-1842 | “Alex?” | In progress / pending / ?? | 3/4 | See email chain |
| REQ-1843 | Finance | Waiting | 3/18 | formula ref broken |
| REQ-1844 | IT | COMPLETED (maybe) | — | updated in another copy |
| REQ-1845 | Ops | Hold | 3/22 | status codes inconsistent |